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Log out. Smart Home. Social Media. More Button Icon Circle with three vertical dots. It indicates a way to see more nav menu items inside the site menu by triggering the side menu to open and close. Michelle Greenlee. Users can leave feedback on eBay depending on their role in a recent transaction. Sellers are encouraged to leave Feedback as soon as payment is received or has cleared. That will start the Feedback process off on a good note. Buyers should wait to leave Feedback for sellers until after they receive the item.
If the item doesn't arrive, the buyer should double-check the shipping time in the item description and contact the seller if the package is clearly late. If the seller sent a tracking number, the buyer should check with the carrier to see when the item should arrive. It's important to take these steps before leaving Feedback.
In general, here's what you should be thinking about when leaving Feedback for a seller: Did you get what you were expecting, based on the item description? Was the item packaged appropriately to prevent damage during shipping? Did the seller ship the item within the timeframe indicated in the listing? Remember that international shipments may be subject to additional delays. Were the shipping and handling costs reasonable? If you communicated with the seller, were your questions or concerns addressed?
Leaving feedback for your buyers is a great way to say thank you. Tip Visit Seller Help to dispute any buyer feedback.
Viewing and responding to feedback from buyers. Learn how to add comments to feedback you left or received, or ask a buyer to reconsider their rating. Disputing feedback you received. Trying to leave a response to the post by HandmadeCollectionz , but the system is making it a reply to every post in the thread, so will have to do it as a new post: You can't block a buyer on Etsy.
All you can do is block someone from following you. In order to block that person, they have to already be following you, which is probably where the confusion comes in. So, apparently Etsy is allowing sellers to block people who are not already following them?? Possible alternative to "blocking" a customer as there currently is not way to stop them from making a purchase in the future is If you wish to not do business with that customer again and they place an order using the same account they used in previous transactions, you will see a star indicating that they are a repeat buyer.
You can then check the history of those transactions with that buyer and cancel the new order if you wish with a simple response of "Thank you for you interest in my product, unfortunately, I will be unable to fulfill this order due to unforseen circumstances.
I sincerely apologize for the inconvenience. I dont think leaving reviews for buyers is useful from a busy sellers point of view. All you have to do is look at eBay, line after line of identical comments. But blocking should be an option. I think very few casual buyers that make a nuissance of themselves to online sellers will go to the trouble of creating another profile to harrass you with sales and bad reviews.
Thats the mark of someone with more than just an issue reading descriptions. We used to have the option, but it often ended up in a review war between buyer and seller and Etsy had to create a "kiss and make up" feature for sulking transaction partners to reconcile. I remember how I once gave a seller reduced stars--I just told how she treated me-- and she retaliated by calling me names from top to bottom, the most interesting one was :.
The disadvantage of sellers being allowed to review is, -that buyers are scared to share their honest experience and opinion. Dawanda another platform allowed seller reviews, but they had a report button for retaliation reviews, which was a good solution..
However, this requires staff and. Sign In Help. Learn more here. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. If not why? Can we leave a feedback to buyer?
I use to work with another designer on another website as a customer and in the end, we both can leave feedback to each other. Can we leave feedback to the buyer in Etsy? If not why we can't? Buy receiving negative feedback could ruin their whole day! And what you as a shop owner do if you get some customer that no matter what you do couldn't make them happy.
Translate to English There was a problem fetching the translation. All forum topics Previous Topic Next Topic. Accepted Solutions. Re: Can we leave a feedback to buyer?
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