How do items get shipped




















This fee-based service allows shippers to request the intercept of packages prior to delivery, providing greater flexibility in managing shipping needs. To find out more about UPS Delivery Intercept and how to intercept a package, contact your neighborhood location. Each carrier offers a declared value program. Contact your neighborhood location for declared value pricing. If you are the sender, immediately notify The UPS Store location that shipped your item s to report a damaged shipment and begin the claim process.

Have the recipient save all packaging material. Once The UPS Store location reports the damaged package, the carrier that shipped your package will initiate an investigation and may or may not approve the claim upon successful completion of the investigation.

If you are the recipient, contact the sender of the shipment to inform him or her that the shipment arrived damaged. Because the sender is the customer of The UPS Store, he or she will need to notify The UPS Store location that shipped the item s to report a damaged shipment and begin the claim process. Remember to save all packaging material. If you are the sender, immediately notify The UPS Store location that shipped your item s to report the lost or stolen shipment and begin the claim process.

Once The UPS Store location reports the damaged package, the carrier that shipped your item s will initiate an investigation and may or may not approve the claim upon successful completion of the investigation. If you are the recipient, contact the sender of the shipment to inform him or her that the shipment is lost or stolen.

Because the sender is the customer of The UPS Store, he or she will need to notify The UPS Store location from which the item was shipped to report the lost or stolen shipment and begin the claim process. If you are the sender, immediately notify The UPS Store location that shipped the item s to report the late arrival of your shipment. Refund checks will be made payable to you for the amount up to the UPS retail rate for shipping charges, and up to the UPS retail accessorial rate for refundable service options.

Service guarantees may be suspended during the holidays due to increased volume of packages. Please review the holiday schedule on www. If you are the recipient, contact the sender of the shipment. Everyone needs a helping hand every now and then. Retail locations are independently owned and operated by franchisees. Various offers may be available at certain participating locations only. Headquarters privacy practices, please consult the Privacy Policy. Quick Start Find a Store.

Schedule Appointment. Estimate Shipping. Track a Package. Main Content. Domestic Shipping Ship with us. We are your packing and shipping experts. Domestic Shipping Services Find a Store. We offer a wide variety of delivery options from overnight to ground delivery. Note: Scheduled Delivery with pre-selected delivery time windows may not be available during product launches.

While Apple works hard to ship every order as quickly as possible, personalized, custom-configured, and more popular items may have longer ship times. Occasionally, we will confirm ship and delivery times, then learn we are unable to fulfil the order due to low product availability. In these rare cases, we will notify by email of the new ship and delivery times.

The cost for shipping is calculated and displayed on the Checkout page before you complete your order. Please note that applicable shipping fees apply to Apple Print Products. You can find delivery costs at checkout, on the Order Confirmation email and online when you view your order on the Order Status website.

If this is your first time selecting an Apple Store, our product pages will display Available for pickup: Check availability. Click this link and enter your postal code to display the Store details to pick up the item. Once you're ready to purchase, select Pick up at Checkout.

Then Continue. Items marked Available Today will usually be ready for pickup within an hour. You'll receive a notification email when your item is available to pick up. Please wait for this email before coming to the store. If you would like someone else to pick up your items, select Someone else will pick up these items. To pick up your items in an Apple Store, you will need to bring the order number and a valid government issued photo ID. Proof of Covid vaccination or a valid alternative will be required.

If you have designated an alternative pickup contact, they will need to bring the order number, valid government issued photo ID and proof of Covid vaccination or a valid alternative. Once your order is placed, we send information about your order by email. The email you receive depends on whether you chose to have the items delivered or picked up. If you have multiple items on your order, you may receive additional emails for each item.

The order acknowledgement email provides a summary of the items on your order. If you chose to have an item delivered, the order acknowledgement will display the delivery address and a Delivers date. You can click this to view your order status in online Order Status. For pickup items on your order, the email will display your selected Apple Store location.

If you have designated someone else to pick up the item for you, the email will also display your pickup contact. If you chose to have an item delivered, we'll send a shipment notification email when the item leaves our warehouse. This email includes the carrier name, tracking number, and a delivery date. You can click the tracking number to track your package on the carrier's website. If you purchase an Apple Store Gift Card by email, we'll send you an email notification once we send the gift card to the recipient.

Once your items are available at the Apple Store, we'll send a pickup notification email. We'll send a reminder email if your item is still waiting to be picked up. We send updates by text message, so you can stay updated on your delivery or pickup order. Just add your mobile number at checkout to receive these notifications. The number of messages you'll receive will vary depending on the orders you placed. Once your order is shipped or available for pickup, we'll send you a text message.

This will include your order number and a link to the tracking or pickup store information. We will also send you texts on the day of delivery or after your item has been delivered, depending on your selected delivery method, country and carrier. You may receive between text messages per item on your order.

You can edit your mobile phone number at any time by signing in to your account and editing the delivery or pickup notification preferences for your order. Your privacy is important to Apple. So we've developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Visit apple. You can also review our Terms of Use at apple. Learn about packaging, printing labels, handing off your packages to shipping carriers, tracking your item, and how return shipping works if your buyer needs to send an item back:.

Printing and voiding shipping labels. Packing your sold items. Handing off your packages to shipping carriers. Track items you've sold. Return shipping for sellers. If you have an issue with an eBay buyer, try contacting them directly to resolve your problem. Skip to main content. Enter the key words you want to ask for help.



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